KXTDA call centre solutions

The KXTDA Hybrid IP PBX comes with built-in sophisticated call centre solution that is so flexible it allows businesses to efficiently route customer calls to the right departments, agents, agent groups, or queues. The secret is it’s built-in functions such as uniform call distribution (UCD), queuing time table and supervisor functions. Agents can also work more efficiently using features such as log-in/log-out, wrap-up and hot desking. So it’s not only the business productivity that goes up – the agent’s productivity does too.